amount is based on the gross premium and includes consideration of both direct and indirect compensation. This information applies only to members who enrolled in Sharp Health Plan with a broker. No action is required. Nondiscrimination Notice Sharp Health Plan complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age or disability. Sharp Health Plan does not exclude people or treat them differently because of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age or disability. Sharp Health Plan: Provides free aids and services to people with disabilities to communicate effectively with us, such as: • Qualified sign language interpreters • Information in other formats (such as large print, audio, accessible electronic formats or other formats) free of charge Provides free language services to people whose primary language is not English, such as: • Qualified interpreters • Information written in other languages If you need these services, contact Customer Care at 1-855-995-5004. If you believe that Sharp Health Plan has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age or disability, you can file a grievance with our Civil Rights Coordinator at: Address: Sharp Health Plan Appeal/Grievance Department 8520 Tech Way, Suite 200 San Diego, CA 92123-1450 Telephone: 1-855-995-5004 (TTY: 711)/Fax: 1-619-740-8572 You can file a grievance in person, by mail or by fax, or you can complete the online Grievance/Appeal Form on the Plan’s website, calpers.sharphealthplan.com. Please call our Customer Care team at 1-855-995-5004 if you need help filing a grievance. 37
